JD.com released its unaudited annual report for Q4 2020 and for the year ending December 31 2020 on March 11 2021. According to the report, net revenue of the company for Q4 2020 came to 224.3 billion Yuan, up by 31.4% year-on-year and net revenue for the whole year 745.8 billion Yuan, up by 29.3% year-on-year. Revenue from logistics and other services was 40.45 billion Yuan, up by 72% year-on-year, and net profit attributable to common shareholders 49.4 billion Yuan, up from 12.2 billion Yuan in 2019. Non-GAAP net profit attributable to common shareholders 16.8 billion Yuan, up from 10.7 billion Yuan in 2019.

As of December 31 2020, active users on the platform came to 471.9 million for 2020, up by 30.3% year-on-year from 362 million in 2019. Of the 110 million new active users for the year, 30 million came from Q4, and more than 80% came from low-tier markets.